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| Methodology |
| Prospering Amid Change |
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| Quality Management |
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Flexible methodologies - without compromising on the features of ISO 9001-2000 processes - translate into significant time-to-market benefits for Globalcase's customers.
Globalcase's quality processes compare with the best in class and measure up to ISO 9001-2000 and SEI CMM Level
5.
Globalcase's methodologies and processes are flexible and can be adapted to suite specific project requirements without compromising on the features of ISO and the SEI - CMM processes. For instance, recognizing that flexible methodologies and rapid implementation are critical components for the success of e-biz projects, Globalcase has designed a rapid delivery methodology that provides customers significant time-to-market advantage.
Globalcase's rapid delivery methodology addresses problems specific to eBusiness projects. Traditional, sequential approach to software development - requirement specifications followed by conceptual design and detailed design - does not help customers meet the challenges of rapidly shrinking cycle times. The traditional approach could prove inadequate for business models that often evolve more quickly than the traditional development lifecycle.
Globalcase's methodology for eBusiness projects breaks the common barriers associated with the traditional approach. It comprises parallel, integrated modules that incorporate business, creative and technical disciplines into one streamlined project. The modular building blocks of Globalcase's rapid delivery methodology can plug and play into an overall solution.
Globalcase is able to leverage the flexible nature of this methodology by assembling teams to work concurrently to deliver high-quality applications rapidly. These teams utilize Globalcase' s effective and proven processes to manage project communications, the scope of the initiative, change, and quality.
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| Continuous Process Improvement |
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Globalcase follows quality methodology that helps achieve organizational goals through continuous process improvements based on the following:
- International standards.
- Business needs.
- An understanding of the process capability baseline.
- Setting objective targets for process improvements.
- Measuring and controlling process elements.
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| Quality Management |
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In Management Review Meeting (MRM), we take note of quality improvement ideas from our employees; analyze customer feedback to formulate corrective and preventive measures to be taken. An analysis is also done on the effectiveness of corrective & preventive measures taken in last MRM. The entire team understands the importance of quality and is thus following the ISO procedures to the fullest extent. The major quality objectives for the project are:
- Customer is the “focus” of our quality methodology.
- Verification of work is done with the requirements of quality standards of ISO 9001:2000.
- Strict adherence to measurable objectives of all the processes is followed across the organization.
- Periodically internal quality audits are undertaken to ensure compliance.
- Assess the effectiveness of Corrective & Preventive measures in Management Review Meeting that is held at least once in every quarter.
- The quality policy focuses on continually meeting and exceeding customer satisfaction.
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