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| Case Study |
| Increased efficiencies, reduced costs and increased savings |
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| Globalcase works with industry leaders to help them in integrating their application systems to increase the reusability and sharing of the business processes and data. |
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Project |
Shortcut to |
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Monitoring
services and
Energy Management
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Business Challenge
How Globalcase Helped
Value Delivered
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Executive Summary |
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The customer provides engineering services to supermarkets, convenience stores and other retail businesses. It realized that, with better data acquisition and analysis techniques, it could add more value to its customers.
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| Business Challenge |
The goal of the customer was to collect on-going operational
data on refrigeration systems, display cases, HVAC systems, lighting and other
equipment. Then to build applications around these operational data to
a) Monitor equipment operations & conditions at store.
b) Conduct system diagnosis & alarm code interrogation.
c) Control operation remotely where situation dictates.
d) Notify store manager of the situation.
e) Take corrective action by dispatching service technicians with local coordination of services to the store.
The customer's engineering department was engaged in developing hardware solution to collect data from different equipments in a
store.
The above requirements required a new application to be built and integrated with
a) The hardware device developed by the engineering group to collect data from different equipments.
b) The survey application, collects non electrical data.
c) The audit application, collects data from a store during audit process.
d) Energy modeling application, used to build different models to optimize energy consumption in a store.
e) Call center application, for tracking and monitoring service calls.
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| How Globalcase Helped |
The customer turned to Globalcase to define integration strategy, develop the complete solution and execute the project.
Globalcase built a team with resources having different skills as per the project requirement. One of the resources was an
EAI (Enterprise Application Integration) expert.
The team evaluated the project requirements, the interfaces of various other applications to be integrated with the new application,
the existing infrastructure and methodologies. The team found other divisions of the customer were using webMethod
as the tool to integrate various diverse applications. The team considered using webMethod as the tool for integrating the diverse
applications as it was capable of meeting the project requirements and the customer could leverage on existing webMethod infrastructure,
saving overall project cost.
The team defined various integration points, messages and protocols to be used for interfacing with other application systems.
It developed various common as well as specific services to be used by other application systems.
The team found that the black-box, device developed by the engineering group, would be installed at individual stores. Each of these devices would be contacting
webMethod Integration Server for invoking various services. This would require firewall configuration for each individual store,
which would make it a security risk and high maintenance cost task. In stead the team suggested to use partner servers at corporate
level so that all stores belonging to one corporate could talk to one partner server within their own intranet and the partner
server would talk to webMethod Integration Services, requiring only one firewall configuration at corporate level. The team
implemented the reverse invoke server so that the business processes, residing on the Integration Server, could be protected behind
the firewall while enabling the external world to invoke the webMethod services through the reverse invoke server.
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| Value Delivered |
a) Delivering the solution in time.
b) Defining the correct strategy and solution to take care of business needs.
c) Proposing the right cost-effective solution and saving over all project cost.
d) Providing skilled resources to the unique requirement of the project.
e) Using offshore-onsite methodology to deliver cost-effective solution.
f) Bringing IT expertise and experience to manage IT projects along with non-IT projects.
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